TurnKey Facility Maintenance is a locally owned, full-service facility maintenance company that specializes in office, medical, educational, worship, industrial and retail facilities.

TFM is headquartered in Gainesville, GA, and services the entire southeast US. The cornerstone of TFM is an emphasis on relationships, both with employees and customers. Excellence is a result of detailed and full communication with our employees and actively listening to our clients’ needs. We invite you to contact TFM and let us show you how we maintain a 97% customer retention rate.

Founded in 1988 by Sam Roberts, TFM brings over 30 years of expertise in commercial cleaning. Turnkey’s extensive experience spans nightly cleaning, stripping and waxing, post-construction clean-up, day porter services, pressure washing, and carpet cleaning.

Committed to meeting and exceeding customer expectations, Turnkey prioritizes client needs and maintains a strong focus on cost-efficiency. TFM emphasizes the use of top-quality cleaning solutions and incorporates green, eco-friendly chemicals to ensure a safe and healthy environment for all.

“We have used Turnkey to clean our facility for many years and have always been completely satisfied with their performance. They do an excellent job, are always dependable and offer competitive rates in our area.”

David Coker
Regional Vice President, XPO Logistics

Our Mission

Our mission is simple: we want to provide outstanding results at every service. It’s not enough to show up and perform. We strive for excellence in all our endeavors, and we demand the same enthusiasm from our loyal associates. If you are ever unsatisfied with your service, you can call the company president directly and have your issue resolved instantly. 

Meet the Team

John Winfrey

Director of Operations, Principal

jwinfrey@tfm-usa.com

All things operations including Contract Management, Strategic Partnerships with Vendors, Policies & Procedures, Facility Operations, Escalated Regional Items and Property Takeovers.

  • 10+ years in operations managing nightly cleaning, staff placement and recruitment, job estimating, quality control, oversight of Turnkey’s corporate office and warehouse department.
  • John is a resident of Gainesville, GA, attends Lakewood Baptist Church and enjoys going out to eat with his lovely wife, Valerie.
  • When you see John, ask him what NASCAR race he plans to attend next.

Sammy Roberts

Operations/Client Relationships

sroberts@tfm-usa.com

New and Existing Client Relations. Employee Matters. Regional Property Reports. Budgets. Vendor Management. and Property Support.

  • Sammy has over 40 years of commercial cleaning experience. Sammy’s experience extends to new business development, staff management, quality control, client relations, and extensive knowledge of best practices to implement.
  • Sammy is a resident of Gainesville, GA, happily married to Carolyn Roberts, and one of the best rec league coaches you will find.
  • When you see Sammy, ask him who he thinks is a better basketball team: UNC or Duke.

Jeff Williams

Regional Sales Manager

jwilliams@tfm-usa.com

New Business Development. Customer Relations. Analyzing New Markets for Turnkey Development. Attracting New Talent to Join Turnkey. Strategic Relationships with New Vendors/Customers.

Donna Bartell

Administrative Assistant/Office Manager

dbartell@tfm-usa.com

Billing. Office Manager. HR & Payroll. Collections. Vendor Relations.

Davidson Winfrey

Warehouse Manager, Supply Specialist, Logistics

supplies@tfm-usa.com

Manages Corporate Supply Accounts & Reimbursements. New Account Set up for New National Accounts with Suppliers. Oversees Warehouse Inventory and Logistics.

Tati Amaral

Assistant Operations Manager

tamaral@tfm-usa.com

Assists with all aspects of Operations including Staffing Nightly & One-time Jobs. Schedule Management. Quality Control. Staff Onboarding.

Neide Relva

Area Manager

nrelva@tfm-usa.com

Area Manager. Overseeing Staff. Staff Management. Quality Control. Assists with Daily Operations.

Bryan Brinson

Principal

bryan@tfm-usa.com

Financial Reporting. Vendor Relations. Strategic Partnerships. Talent Acquisition, Legal Matters. Oversees Turnkey Expansion into Additional Markets. Corporate Growth.