TFM is owned and operated by a family that has a long-time affiliation in the cleaning profession. Sam Roberts began in the industry over 30 years ago. His son, Andy, is now the acting President and continues to provide world-class client service.
Our guiding principle is simple – Excellence in cleaning and customer service – every time! Our customers can call the president directly, day or night. You are the #1 priority.
Performance-based compensation and an emphasis on relationships produce a highly motivated cleaning staff that will treat your property with the utmost care.
Our research-based strategy training and on-the-job mentor program means you can expect excellent results from our diligent staff.
Rigorous background checks and a strict code of ethics ensure trustworthy individuals are in your building and workspaces.
A continual feedback loop guarantees that you will receive quality service that is customized to meet your unique needs on an on-going basis.
Supervisors provide real time, next day communication for all property related issues, so you will never have to worry about surprises. Our team often detects and reports leaks, system failures, and mechanical issues.
We guarantee your needs will be met at each service delivery. Managers are empowered to resolve all customer issues whenever they arise, day or night.